When will I receive my tracking information?

Once your laptop ships, we will email you the tracking information. An adult will need to be at the address to sign for the package when it arrives.

If all parts are in stock, the average build time for laptops is 5-7 business days. This means laptops will ship 5-7 business days after the order is placed. If a component is backordered, it will say which parts are backordered in your order confirmation email.

To see the estimated delivery date of your laptop, please check your order confirmation email for the Estimated Delivery Date. You can also see this information on your My Account > Order Details page. The estimated delivery date is the build time (plus backorder delay, if applicable) plus the shipping time.