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Knowledge Base

How-to Guides(1)
  • How do I turn off the Driver Auto Updates for Windows 10?
Manage Order(6)
  • How do I make a change to my order?
  • How do I track my order after it ships?
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Pricing(4)
  • Do you have any discounts or coupons?
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  • Do you price match?
Returns & Refunds(7)
  • How long does it take to process a refund?
  • What is your return policy?
  • What should I do if I receive a defective product?
Payment & Shipping(4)
  • Can I have my shipment held for pickup?
  • Do you ship to APO addresses?
  • How much is shipping and tax to my state or country?
Products(5)
  • Can you install custom parts (HDD, GPU, Display) on my laptop?
  • Can you put custom parts (HDD, GPU, Display) on each notebook?
  • What’s the difference between your laptops?
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